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Friday, October 28, 2016

Captivating Any Audience in 5 Minutes: The “Get FIT” Nexus of Power & Passion

Do good things also come in threes?  If not, let’s start a precedent.  First, my new e-book is on Amazon:  Fierce Longing…Fiery Loss:  Relearning to Let Go, Laugh & Love.  (See synopsis/link immediately below.)  And two recent dynamic presentations – on leadership and communication skills – inspiring today’s essay, “Captivating Any Audience in 5 Minutes” (following the book info).  Enjoy,  Mark
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Fierce Longing…Fiery Loss: Relearning to Let Go, Laugh & Love Kindle Edition by Mark Gorkin, The Stress Doc ™; Nice Price, 3.99


Fierce Longing…Fiery Loss is a comic-to-tragic-and-back-again “Resiliency Poetry” and "Rebuilding the Fire" essay road-map.  It’s the insightful-edgy expression of a one-of-a-kind Psychohumorist ™ and Shrink Rapper ™, yet all too human Stress Doc ™.   Journey with Mark as he explores varieties of love – from vital to delusional – in an array of intimate (okay, sometimes more sensual than intimate) relationships.  FL2 also examines love and loss in a variety of work-family life battlefields (symbolic as well as literal) – and puts you on the path of codependent discovery and courageous recovery.

The work reveals an individual who often must deep dive into dark shadowy grief – the shock, the rage, the searing pain of loss…yet also struggles and persists – three strokes forward two strokes back or v.v. – to resurface, moving closer to the light; to reviving and rediscovering a now more en-light-ened head and heart.  For example, see the wickedly fun lyric, “Double-Edged Depression” where you choose between “chemistry or confession” and ultimately find salvation in “creative expression.”  Conversely, discover the Doc’s collateral damage when a ten-year partnership suddenly is no more:  his ex-communication from the family and the gut-wrenching loss of his ex’s 3-year-old granddaughter.  Still, you’ll be touched and tickled by the love Lil Charlotte inspired, and you’ll cheer the Doc’s decision to take on those all-powerful Queens of Hearts…if only in his “curiouser and curiouser” if not slightly crazed mind.

The book is divided into four sections: 1) Fierce Longing, 2) Fiery Loss, 3) Relearning to Let Go, Laugh & Love, and 4) Grief Journaling, including truly evocative, spectrum of emotion eulogies written for special loved ones.  Engage with the book’s distinctive four-part structure: 1) the creative context for the poem or essay, 2) the evocative piece, 3) a sometimes brief, sometimes more developed commentary and thoughtful retrospective on Poetic Perspective and Power, along with 4) Discussion Questions that sharpen poetic meaning and intensity while providing you stimulating “fast food for thought” voices, insight, and intimate engagement.

This unique collection will definitely assist in your “head work, heart work, and homework.”

• Encounter vivid and visual ideas and images, insightful and inspiring analogies, and “Resiliency Poetry” strategies for once again “letting go, laughing, and loving”

• Embrace those “grief ghosts” and internalize the difference between “feeling sorry for yourself and feeling your sorrow”

• Be inspired to embark on your own self-inventory as well as voyage of self-discovery and invention: grapple with demeaning inner voices, work through meaningful relationship anger, harness pain into Mountain Vision purpose, and laugh with “higher power” healing humor

• Use Resiliency Poetry & Shrink Rap ™ as a learning-discussion tool in a variety of classroom/learning settings, psycho-educational support, study, and book groups, as well as around the family, coffeehouse, or breakroom and boardroom table

Be energized by the Stress Doc’s “New KISS Mantra”:  Keep It Short & Smart.  Amen and Women to that!
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Today’s Essay:

Many mistakenly believe you have to be an orator, a standup comic, or a spellbinding storyteller to quickly capture an audience.  In fact, I do like warming up a group with a slightly playful introduction, often sharing some quirky yet relevant personal background info.  I also want to demonstrate an ability to speak the group’s or community’s language, perhaps reveal some understanding of the world they inhabit or the conceptual air that they breathe.  But without having developed the aforementioned communication skills, to quickly capture any audience – large or small, mature or youthful, professional or student, diverse or homogeneous, etc. – consider reverting to the role of “Get FIT” orchestra leader:  structure a dynamic and meaningful group experience that enables individuals and teams (not unlike soloists and quartets) to play with “power” and “passion.”  Help folks bring out their best music!  (And if you’d like some guidance or want the “live experience,” don’t hesitate to email:  stressdoc@aol.com.)


Captivating Any Audience in 5 Minutes:
The “Get FIT” Nexus of Power & Passion

Within four days, from Daytona, FL to Catonsville, MD, from a world-wide aeronautics university to a local community college, from a leadership retreat to a basic communications class, from supervisors and middle managers to Millennial undergraduates…What’s the connection?  Simple:  in each venue, the Stress Doc ™ introduced a variation of his non-traditional traditional warm-up, the “Three ‘B’ Stress Barometer” Exercise.  And the impact was compelling, helping launch “awesome” learning and sharing, whether for a day or for an hour.  As the head of the Embry-Riddle Aeronautics University Leadership Program affirmed, she was so glad her folks had “The Stress Doc Experience (TSDE)!”  (Ah, you know the old saw:  Vanity thy name is Gorkin!  ;-)

And a key component of TSDE is the power of quickly engaging and capturing an audience with a stimulating/mind-expanding small group exercise.   Actually, this tactic is part of a larger “Get FIT” learning-sharing-synergizing strategy – to make our experience FUN-Interactive & Thought-provoking!  So let’s provide some program context and illustrate the specific exercise questions and group responses:

Embry-Riddle:  The Stress Doc’s “Three ‘B’ Power Barometer” Exercise

My one day workshop was titled, “Building Power through Conflict.”  Of course, if power is to be mutual and shared, that is, not a win-lose outcome, then we are striving for collaborative conflict resolution.  As give and take dialogue occurs and each party’s deeper concerns, emotions, and hidden agendas are gradually revealed…trust grows.  Jazz riff brainstorming often unleashes novel and creative possibilities.  All sides are feeling empowered.  Naturally, this is the ideal.  In the real world…

Breaking the larger audience into groups of four or five produced six groups.  The room is divided in half:  Three groups engage with the following:

1.  How does your “Brain, Body & Behavior” let you know when you are feeling “powerful”?

The other three groups with:

2.  How does your “Brain, Body & Behavior” let you know when you are feeling “powerless”?

And finally, a question for both sections:

3.  How does feeling “powerful” or feeling “powerless” affect your ability to deal with conflict?

(Upon my return from Florida, hearing these questions, a friend who works for a major State University Medical Center shared that she would need to retreat and reflect on these questions for a week.  Okay, so I gave folks about 10 minutes. You, on the other hand, take as long as you want. ;-)  Hand gestures, animated facial expressions, erect or forward leaning body posture were the order of the day for the “powerful.”  Except for the one woman who started dancing in her seat.

While I will not be providing an in-depth analysis here, I will say, as an “observer,” it was fascinating to watch the body language of the “powerful” as opposed to the “powerless” groups.

Alas, for the “powerless,” more signs of depression than animation was on display:  slouching, sighing, a sense of uncertainty if not inertia, etc.  And when it came to conflict problem-solving, not surprising, one contingent was more optimistic and confident, the other more pessimistic, not feeling very hopeful. 

Yet, this was a pretty sophisticated crowd; they didn’t just see the glass as “half full or half empty.”  Both segments eventually realized their “half full and half empty potentials.”  For example, “the powerful” realized the possibility of becoming “full of oneself,” getting caught up in one’s sense of might makes right “power,” ultimately believing one can dominate the negotiation process.  While “the powerless” eventually got tired of their passivity and helplessness.  They came to life through guerilla strategizing – how to break out of confining walls, both external and, sometimes, self-imposed, that is, succumbing to a perception of futility.

Catonsville Community College:  The Stress Doc’s “Three ‘B’ Passion Barometer” Exercise

My one-hour college guest lecture for Communications 101 was “Captivating an Audience in 5 Minutes.”  When it comes to public speaking, whether addressing a group or responding to individual questions about the art of presentation, first and foremost I underscore the following:  Passion and Purpose is more important than “Polish” or “Perfection.”

And as previously outlined for the leadership participants, I let the students know my goal is to help them “Get FIT” – by making our experience FUN-Interactive-Thought-provoking!   This time, with “passion” not “power” being the driver, I chose the conceptual polarity of “focused” and “distracted.”  (Surely, “passion” has been known to induce both states.)  Once again, dividing the audience into groups of four or five produced four teams.  The room is divided in half:  Two groups engage with the following:

1.  How does your “Brain, Body & Behavior” let you know when you are feeling “focused”?

The other two groups with:

2.  How does your “Brain, Body & Behavior” let you know when you are feeling “distracted”?

And finally, a question for both sections:

3.  How does feeling “focused” or feeling “distracted” affect your ability to communicate in general and, more specifically, present in public?

Once again the double-edged nature of each state was acknowledged, though initially several in the “focused” camp expressed feeling “relaxed” when “focused.”  (I suspect they saw the opposite of focused as “scattered” and “anxious.”)  However, I shared being somewhat puzzled by the “relaxed” response, asking:  “Has anyone ever played sports?  Do you need to be “focused” to play your best?”  Upon seeing a room full of nodding heads, I continued:  “Are you totally relaxed or is there some intensity to your focus?”  Again, an “intense” chorus emerged.  And then I shared that both perspectives are like Yin and Yang:  The creative performance state often involves “relaxed attention.”

And the dangers of rigid focus were recognized:  becoming preoccupied with one aspect of a situation and overlooking other possibilities, perspectives, or options.  So too with “distracted,” though I had to lend a helping hand.  My example of “positive distraction” – daydreaming.  Quickly the stress relieving, imaginative, even creative possibilities emerged.

And as the author of Preserving Human Touch in a High Tech World, I couldn’t resist underscoring the challenge of staying focused and not being distracted by all our digital bells, whistles, and vibrations.  Conversely, many educators and psychologists worry that constant texting, for example, means we are forfeiting that precious daydreaming/self-reflecting/imaginative problem-solving space-time.

And while I was tweaking our technological obsession, I still managed to bridge the digital-generational divide.  One useful tool was my “Passion Power Model.”  Basically, this model is a 2x2 matrix illustrating key foundational “mind” and “mood” concepts of dynamic communication – “Cognitive-Affective” and “Gravitas-Comedia.”  The interaction yields the “Five ‘P’s of Passion Power”:  being Purposeful-Provocative-Passionate-Playful.  And when these pillars are simultaneously synthesized…you are entering the realm Philosophical.  (Email me for more info on the model.)

FYI, the colleague who invited me to speak, shared some feedback from the class:  Yes!  The students really appreciated the discussion ~ one spotted the word "philosophy" and asked about that.  (I had only illustrated the four pillars.)  Another said that you modeled all the qualities you described in the (Passion Power) chart.... neat, huh?

Closing Strategic Summary

Let’s review what enabled these opening 3 “B” Exercise variations to so rapidly and effectively capture audience attention and imagination.  Consider this “Quick Captivating Top Ten”:

1.  Personal and Universal Recognition.  Asking about a participant’s “Brain, Body & Behavior” reactions lends itself to a myriad of personal-professional issues – from “power” and “passion” to “joy” or “distraction.”  The exercise is accessible to all.

2.  Get FIT Strategy.  Being able to share one’s reactions, especially bodily manifestations, or quirky habits of mind or behavior, often evoke knowing laughter.  A group frequently goes from “Haha to Aha” humor.  It is easier to laugh at our own flaws and foibles.  Not only is the experience FUN-Interactive-Thought-provoking but is also trust- and cohesion-building.
 
3.  Emotionally Charged Topic.  Of course, it’s easier to engage with the 3 “B”s when talking about emotionally charged and personally relevant issues and motivators like “power” and “passion.”  These psychological concepts are often on people’s minds or, like for my friend, they would be if they had more time and space for reflection.  Away from the daily routine, this is why a retreat can be such a precious space.

4.  Ask “Good Questions.”  Making questions open-ended, e.g., “How does your ‘Brain, Body & Behavior’ react when it’s feeling powerful?”  To answer the question, the individual must self-reveal and elaborate.  Each person’s response adds to the group’s pool of knowledge as well as providing a basis for self-reflective comparison and contrast.

5.  Build in and Recognize Difference.  By dividing the room into the “Powerful” and “Powerless” or “Focused” and “Distracted” you are building in not just contrast, but also some tension if not group competition.  Engagement is heightened by interest in the other group’s perspective and experience.

6.  Jazz Riff Synergy Both Within and Between Groups.  To return to our “orchestra leader” metaphor, each person is his or her own musical instrument, generating their own unique sound – raw or soft-spoken, polished or passionate, etc.  Openly sharing and blending these tones and tunes is what helps create the rich symphony (or tapestry, if you prefer a more visual image).  And reaching a Yin/Yang, multifaceted perspective means moving beyond “black or white” thinking.  Using each section’s discussion and observations, folks are challenged to see the Yin/Yang perspective of “focused” and “distracted.”  This paradoxical if not synergistic state yields relaxed attention.  And such back-and-forth, thesis-antithesis contriving is often at the heart of creative flow.  In addition, consider the Stress Doc’s “higher power” notion of “group synergy”:  first, the whole is greater than the sum of the parts (that is, 2+2 = 5 is due to the fact that open and novel communicating yields something unexpected, a new form of relating transcending the four riffing components).  And second, over time, interactive “parts” may just magically transform into “partners.”

7.  From Concept to Application, from Memory to Motivation.  Another tool to heighten the thought-provoking nature and meaning of the exercise is, for example, exploring how being “focused” or feeling “powerless” actually effects an ability to deal with “performance pressure” or “conflict resolution.”  This state-impact question is almost existential, inviting participants to open their memory banks and reflect on personal inventory and social comparison.

8.  Use Time as a Motivator.  Having a defined time limit, with occasional “time remaining” prompts, definitely adds energy and focus to the already lively discussion.  I also add some pressure by encouraging sharing by all parties.  (Task-time pressure demands may increase some frustration; overall, based on my experience as a facilitator, it’s a positive tradeoff.  And, if I sense the groups are not quite ready to close – by assessing body language and buzz in the room – I typically will extend the interaction by a couple of minutes.)  This is an opening engagement exercise; longer (though not long) and more in-depth exercises will follow.  Especially in a digital age of shortened attention spans and need for novelty and variety, a mix of KISS – Keep It Short & Smart – exercises has most hungry for more!

9.  Feedback Process:  Affirm Perspective and Challenge and Expand Mindset.  Discussion and feedback typically occurs in three realms:  within the small groups, between the groups, with my facilitation, and the groups as a whole interacting me.  Though, by asking additional questions, challenging assumed positions, etc., I also bring the interaction back to the groups and collective for further exploration.  Good questions can be a mirror for helping one take a more honest, reflective look as well as for encouraging below the surface introspection.

10.  Allow Participants to Be Stars and Become Winning Teams.  I believe it was Maya Angelou who said, and I’m paraphrasing here, people won’t remember so much what they heard you say but more how you made them feel.  My experience is that these “Get FIT” small group exercises stir emotion; the 3 “B”s and their interactive ilk get people to open up and engage with each other.  There’s an opportunity to show empathy; to not just walk in another’s shoes, but to feel their bunions!  Taking risks, and knowing you are being heard, sometimes laughing together, realizing you are not alone with your issues, even being constructively challenged, all contributes to a sense of relief and a lightening of one’s load.  This group process also is affirming; each individual is a meaningful contributor to the communal goal if not a greater good.  And while “introverts” may initially be less comfortable than more social, out-going extraverts, I find the gap closes pretty quickly with small group intimacy.

A final process observation:  in my book, the individual voice should never be lost or stifled.  While there may be no “I” in team…There are two “I”s in “winning.”  And these “I”s definitely can “C”:  Winning teams blend Individual Creativity & Interactive Community!   Healthy tension between the individual and the communal can heighten creative and adaptive problem-solving.  After a few of these “Get FIT” exercises, most groups are morphing into high task and human touch teams!  (Not surprisingly, one of my new e-books on Amazon is titled, Preserving Human Touch in a High Tech World.  Amen and women to that!  ;-)



Mark Gorkin, MSW, LICSW, "The Stress Doc" ™, a nationally acclaimed speaker, writer, and "Psychohumorist" ™, is a founding partner and Stress Resilience and Trauma Debriefing Consultant for the Nepali Diaspora Behavioral Health & Wellness Initiative.  Current Leadership Coach/Training Consultant for the international Embry-Riddle Aeronautics University at the Daytona, FL headquarters.  A former Stress and Violence Prevention Consultant for the US Postal Service, he has led numerous Pre-Deployment Stress Resilience-Humor-Team Building Retreats for the US Army.  The Doc is the author of Practice Safe Stress, The Four Faces of Anger, and Preserving Human Touch in a High Tech World.  Mark’s award-winning, USA Today Online "HotSite" – www.stressdoc.com – was called a "workplace resource" by National Public Radio (NPR).  For more info, email:  stressdoc@aol.com.

Wednesday, October 12, 2016

Perhaps not surprising, the political and scatological events of this past week were screaming out for some Stress Doc verse.  I literally couldn’t help myself.  As a friend noted:  It’s like shooting fish in a barrel!   Hey, when life sinks into the sewer…my advice – skewer, skewer.  Enjoy!  Mark
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Talkin Red Birds/Blue Birds:  A Stress Doc Psycho-Political Parody

You hawked the talk
Then stalked her talk
And thrust your beak
In blue bird’s neck
Drawing blood
Your food for thought.
Squeeze every ounce without regret
Then game the system corporate.

You’re a bully, a Red Bull bully
Who always gets his way
A money bully, without boundary, yet
The first to cry, “Foul Play!”

The best way to get ahead
Always being in the red.
Of course, folks do get screwed
(Some not even in the nude)
As you lay out the king sheet-spread
In your big tax sheltered bed.

Oh stuff happens, oh stuff happens
Oh stuff happens every day
Oh don’t worry, just be happy
Find a lawyer… walk away!

Yes, blue bird, too, does “The Street” walk
Perhaps her version – “locker talk”
For when it comes to lobby suite
Both red and blues sing….tweet, tweet, tweet!

Rock and Rob em, Rock and Rob em
For Robber Barons
Might makes right
Rock and Rob em, Rock and Rob em
Robber Barons, with their harems
Better watch your pants tonight!

One might be the lesser evil, but
Are you really on the level?
Taunting she’s devoid of shame
When you play the gulag game:
Time for “the devil’s” jail house walk
Oh let those blue birds squawk, squawk, squawk
The constitution’s writ in chalk
For one blood-thirsty chicken hawk.

Oh when it comes to Russian sweet
Those demagogues sing….tweet, tweet, tweet!
Rootin Tootin, Rootin Tootin
We’re in bed with Mr. Putin
Rootin Tootin, All that Lootin
Lips and hips just keep on shootin
Say one thing, but then refutin
With all of this there’s no disputin…
We now have our own Rasputin!
With all of this there’s no disputin…
We have our Cherry Red Rasputin!


©  Mark Gorkin  2016
Shrink Rap ™ Productions


Mark Gorkin, MSW, LICSW, "The Stress Doc" ™, a nationally acclaimed speaker, writer, and "Psychohumorist" ™, is a founding partner and Stress Resilience and Trauma Debriefing Consultant for the Nepali Diaspora Behavioral Health & Wellness Initiative.  A former Stress and Violence Prevention Consultant for the US Postal Service, he has led numerous Pre-Deployment Stress Resilience-Humor-Team Building Retreats for the US Army.  The Doc is the author of Practice Safe Stress, The Four Faces of Anger, and Preserving Human Touch in a High Tech World.  Mark’s award-winning, USA Today Online "HotSite" – www.stressdoc.com – was called a "workplace resource" by National Public Radio (NPR).  For more info, email:  stressdoc@aol.com.


Saturday, October 1, 2016

Stress Doc’s New E-Book – Fierce Longing…Fiery Loss: Relearning to Let Go, Laugh & Love

Well my new E-book is live on Amazon/Kindle.  Of course, I’m biased, but I think it’s a pretty unique and awesome collection on loss and love, with a Psychohumorist’s ™ twist.  Assembled over several decades, the book mixes Shrink Raps ™ and Resiliency Poetry as well as a few poignant essays, and is topped off with thought-provoking Poetic Commentary and Discussion Questions.  (See a more complete overview in the below synopsis.)  FL(2) will stimulate your head, nurture your heart, and inspire your soul! 

Please consider checking out my Amazon book/author page:


The price of admission is only $3.99.  And if you take the leap…and like the poetic well-spring, please share your thoughts on the feedback page.  Enjoy!  Mark
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Stress Doc’s New E-Book – Fierce Longing…Fiery Loss:  Relearning to Let Go, Laugh and Love

Fierce Longing…Fiery Loss is a comic-to-tragic-and-back-again “Resiliency Poetry” and “Rebuilding the Fire” road-map.  Also sprinkled with “how to” essays, the collection is an insightfully edgy expression of a one-of-a-kind Psychohumorist ™ and Shrink Rapper ™, yet all too human Stress Doc ™.   Journey with Mark as he explores varieties of love – from vital to delusional – in an array of intimate (okay, sometimes more sensual than intimate) relationships.  FL2 also examines love and loss in a variety of work-family life battlefields (symbolic as well as literal, e.g., see “Who KNOWS War”) – and puts you on the path of courageous recovery and discovery.

The work reveals an individual who often must deep dive into dark shadowy grief – the shock, the rage, the searing pain of loss…yet also struggles and persists – three strokes forward two strokes back or v.v. – to resurface, moving closer to the light; to reviving and rediscovering a now more en-light-ened head and heart.  For example, see the wickedly fun lyric, “Double-Edged Depression,” where you choose between “chemistry or confession” and ultimately find salvation in “creative expression.”  Conversely, discover the Doc’s collateral damage when a ten-year partnership suddenly is no more:  his ex-communication from the family means the gut-wrenching loss of his ex’s 3-year-old granddaughter.  Still, you’ll be touched and tickled by the love Lil Charlotte inspired, and you’ll cheer the Doc’s decision to take on those all-powerful Queens of Hearts…if only in his “curiouser and curiouser” if not slightly crazed mind.

The book is divided into four sections: 1) Fierce Longing, 2) Fiery Loss, 3) Relearning to Let Go, Laugh & Love, and 4) Grief Journaling, including truly evocative, spectrum of emotion eulogies written for special loved ones.  Engage with the book’s distinctive four-part structure: 1) the creative context for the poem or essay, 2) the evocative piece, 3) a sometimes brief, sometimes more developed commentary and thoughtful retrospective on Poetic Perspective and Power, along with 4) Discussion Questions that sharpen poetic meaning and intensity while providing you stimulating “food for thought” voices, insights, and intimate engagement.

This unique collection will definitely assist in your “head work, heart work, and homework”:

• Bathe in the outrageous insights of a one-of-a-kind Shrink Rapper ™:  from dysfunction and dependence to mindful and “out of mind” transcendence
• Encounter vivid and visual ideas and images, insightful and inspiring analogies, and “Resiliency Poetry” strategies for once again “letting go, laughing, and loving”
• Embrace those “grief ghosts” and internalize the difference between “feeling sorry for yourself and feeling your sorrow”
• Be inspired to embark on your own self-inventory as well as voyage of discovery and self-invention: grapple with demeaning inner voices, work through meaningful relationship anger, harness pain into Mountain Vision purpose, and laugh with “higher power” healing humor
• Use Resiliency Poetry & Shrink Rap ™ as a learning-discussion tool in a variety of classroom/learning settings, psycho-educational support, study, and book groups, as well as around the family, coffeehouse, or breakroom and boardroom table
If a picture is worth a thousand words then, by Gorkinian psycho-metrics, a thought-inspiring, heart-jolting, or outrageous metaphor or poetic visual is worth at least one hundred psychological insights, deep-seated projections, and untamed associations!  Be energized by the Stress Doc’s “New KISS Mantra”:  Keep It Short & Smart.  Amen and Women to that!


Mark Gorkin, MSW, LICSW, "The Stress Doc" ™, a nationally acclaimed speaker, writer, and "Psychohumorist" ™, is a founding partner and Stress Resilience and Trauma Debriefing Consultant for the Nepali Diaspora Behavioral Health & Wellness Initiative.  A former Stress and Violence Prevention Consultant for the US Postal Service, he has led numerous Pre-Deployment Stress Resilience-Humor-Team Building Retreats for the US Army.  The Doc is the author of Practice Safe Stress, The Four Faces of Anger, and Preserving Human Touch in a High Tech World.  Mark’s award-winning, USA Today Online "HotSite" – www.stressdoc.com – was called a "workplace resource" by National Public Radio (NPR).  For more info, email:  stressdoc@aol.com.

Saturday, September 24, 2016

Turning an Everyday Moment into Interactive Magic:  A Stress Doc Vignette

You never know when an everyday encounter can turn into a magical – “play it forward, sideways, as well as up-and-down” – moment…like yesterday.  I had just completed a first-time exploratory business meeting with a counselor colleague at a Panera’s restaurant.  We were discussing the possibility of developing training and workshop and retreat programs.  The meeting was pretty lively; a mutual sharing of experience and skills.  Still it’s hard to truly capture one’s stage presence sitting at a restaurant table, though I did sing a line or two from one of my Shrink Raps ™.  (You can’t take me out anywhere.)  Actually, Ms. J got it!  On a similar dynamism wavelength, we were already contemplating next steps.

Having completed our brainstorm, I carried my tray to the waste receptacle.  Out of the blue, a Panera employee, a 20-something African-American male with dreadlocks, began helping me deposit my utensils.  (I’m assuming I wasn’t mistakenly throwing my tray or knife in the landfill slot.)  I thanked him, then turning to J, said, “We need to figure out where we’ll meet for our next brainstorm.”

Well Millennial Man was right there, suddenly declaring, “You should come back right here for that next meeting.”  My reply, “You’re good.  They should have you in Marketing or Public Relations.”  He grinned and said, “I know.  Tell my boss.”

Now it was my turn not to miss a beat.  I asked for his boss’ name and if he was around.  Right after saying, “Sean,” he said, “There he is behind the counter.”  I immediately called over Sean, introduced myself as a satisfied customer and then captured the above, saying, “You’ve got a fine young man over there,” pointing to our protagonist.  (Our young star was already walking behind the counter.)  Continuing with the manager, “Your employee heard me ask my colleague (at this point, J was watching, eyes widened with mouth slightly ajar) about our next meeting location.  This young man immediately began encouraging us to come back for round two.  I think he’s a Customer Service/PR natural.”  Sean smiled and thanked me, and when I turned around to leave there was Ms. J with a grin on her face.  Hey, it’s fun being a little outrageous!

Moral/Morale of the Story

This morning recounting the vignette with my friend Rod, a Pastor and Counselor, he hit the nail on the head, observing, “This was a win-win-win-win!”   Let’s itemize the array of positives:

1.  The Initiating Millennial Man.  Our protagonist demonstrated initiative; not once, but twice.  First by helping me dispose of my tray and then, paying attention to my remark, he transformed my floating in the air question into a welcoming invitation.  The young man also demonstrated confidence by agreeing with my “You should be in marketing” assessment.  And while I’m not sure if he was merely being playful, I took seriously the suggestion to speak to his manager.  It seems reasonable to presume that my actions, especially providing immediate feedback to the manager, were reinforcing this young’s man sense of self-efficacy.  Hopefully, I’m also encouraging future attentive/responsive/take charge behaviors.

2.  The Surprised Manager.  I sensed Sean, the Manager, was a bit concerned when I called him over, perhaps expecting some kind of complaint.  Now his expectations were turned upside down; in fact, his shop and, especially, one of his employees were being singled out for uncommon service.  Actually, Sean’s initial surprise (and relief) only elevates the power of my message, and likely its halo effect.  Hopefully, this initial encounter expands the communicational bandwidth between Manager and Millennial Man.

3.  An Amused (if not Amazed) Colleague.  Things happened so quickly, it was only in hindsight that I sensed the impact potential of this three-way encounter on one interested observer, i.e., Ms. J.  In my Performance Artist World, trying to describe what you do never equals “walking your talk.”  However, a pregnant moment sprung to life from the casual exchange with my young cohort.  Our brief interplay was spontaneously transformed into a public, larger-than-life stage.  I suspect Ms. J truly grasped she would be performing with a dynamic partner who would take an opening or opportunity and, not just walk, but run with it.

4.  A Mindful and Manic Stress Doc.  Perhaps all those years living in “The Big Easy” helped nurture a playful, outrageous, side.  And surely my experience as a public speaker who often improvises with an audience, also fueled that 0 to 60, touched with manic response.  (Thank you Kaye Redfield Jamison, author of Touched with Fire:  Manic-Depressive Illness and the Artistic Temperament.  Actually, there’s also some genetic fuel adding to this man’s fire.)  And, of course, it felt good being an advocate for a deserving worker bee.  (I also realize in the pace and excitement of the moment, I forgot to ask the young man his name.  My bad!)

Finally, another reflective realization involved my initial encounter with Millennial Man.  Not only was I surprised by his sudden appearance at the disposal station, but his dreadlocks immediately caught my attention.  (Was it a racial-cultural thing; was it a function of just being a Boomer?)  However, my focus quickly shifted to an appreciation of his sly yet self-assured banter.  Maybe the takeaway is to again remember that articulate, take charge personalities come in all sizes and shapes, as well as all genders, generations, and colors.  Amen and women to that!



Mark Gorkin, MSW, LICSW, "The Stress Doc" ™, a nationally acclaimed speaker, writer, and "Psychohumorist" ™, is a founding partner and Stress Resilience and Trauma Debriefing Consultant for the Nepali Diaspora Behavioral Health & Wellness Initiative.  A former Stress and Violence Prevention Consultant for the US Postal Service, he has led numerous Pre-Deployment Stress Resilience-Humor-Team Building Retreats for the US Army.  The Doc is the author of Practice Safe Stress, The Four Faces of Anger, and Preserving Human Touch in a High Tech World.  Mark’s award-winning, USA Today Online "HotSite" – www.stressdoc.com – was called a "workplace resource" by National Public Radio (NPR).  For more info, email:  stressdoc@aol.com.

Thursday, September 1, 2016

The Word Artist and the Immigrant: Worlds Apart and Minds Together – Part I

In the past fifteen months, exploring and engaging with the Nepali-American Diaspora Community has generated a variety of uncommon if not unprecedented roles and responsibilities, relationships and audiences.  Concerning the cultivation of a culturally diverse path, a few learning curve, horizon-shaping experiences stand out:

a) Wrestling with Natural Catastrophe – born out of the catastrophic April 2015 Earthquake ashes, friend and colleague, Dr. DK Gurung, D.C. Govt. public health analyst and program manager, called less than twenty-four hours after the tragic mega-tremors and traumas.  He needed to both vent and to share his crisis-inspired vision.  Eventually, I helped co-found Be Well Initiative (BWI), an advocacy-training-counseling mental health/mind-body wellness collective and professional resource for the Nepali community in the US,

b) Partnering and Teaming – developing a mutually supportive yet challenging, “power of two” partnership with DK while collaborating with and learning from a dynamic and dedicated national team of Nepali- and Asian-American professionals, has expanded my Cultural Diversity (CD) consciousness.  Cultural sensitivity has grown through a mind-language-spirit convergence with DK:  sharing significantly diverse yet empathically kindred perspectives, open and honest communication, and a willingness to both trust and disagree.  A Yin/Yang image of black/white sperm-like figures flowing into a whole greater than the sum of the parts circular unity comes to mind…a representation of our “best of both worlds” synergy.  For example, just today, DK shared that it is an ability to grasp and articulate my “inner emotional landscape” that is so helpful to many for whom this is foreign territory; conversely, many times DK has pulled me back from “boldly” (or “blindly”) stepping on a Nepali CD landmine,

c) Jumping in Community Waters – doing focus group facilitation, both locally – the Greater D.C. area, with community members – and in Cleveland, OH with Asian community health workers and, later, with Bhutanese-Nepali Refugees.  An interpreter was necessary for my participation in back-and-forth communication.  In fact, during one workshop, frustration with translation slowness and lack of participant spontaneity challenged me to mostly communicate through exaggerated physical mime.  Amazingly, we all had a great time.  I only hope the participants took home a fraction of the memories and learning as did their presenter, and

d) Looking Back, Bonding in the Present, and Moving Forward – BWI and SAAN (a Nepali Nursing Assn.) held an EQ-15 Memorial community gathering at a local school; key agenda items included: 1)  individual sharing, especially the poignant audiotape of a woman who finally surmounted barriers of family dishonor and personal shame, reached out for psychiatric help, thereby stepping back from depression’s suicidal edge, 2) post-trauma reflection and stress resilience group exercises which enabled poignant and supportive sharing, thereby questioning the sanctity of any cultural taboo on publicly talking about emotional vulnerability, and 3) future planning to strengthen community mental health resource availability and accessibility.  My facilitation role and “Stress Resilience Tips for Managing Trauma, Transition, and Everyday Stress” led to being a Plenary Speaker at the July 2016, Annual Virginia Refugee Mental Health Summit.  (Email stressdoc@aol.com for the “inspiring” tips and/or testimonial.)

From the Speaker Sublime to the Role Ridiculous?

Then, recently, perhaps the biggest role stretch.  A 40-something Nepali lawyer, highly intelligent, educated, and credentialed in Nepal, but not yet eligible to practice as an attorney in the US, had been encouraged by DK to call me.  I had briefly met this gentleman, to be named BD, at various community events.  With his precious, ever-smiling, non-stop English-speaking, five-year old son, we even walked and talked at the D.C. National Zoo.  Still, my role as consultant, coach, and/or collaborator remained unclear.  I didn’t hear from BD for a couple of months and then the transformative call:  could we meet for speech lessons?!  Some fundamental questions kept circling this proposed novel experiment:   Why now and…why me? 

BD had recently obtained a part-time Legal Assistant position with a small Baltimore law firm owned by an attorney from India.  (The Baltimore area has a sizeable Southeast Asian population.)  The prospect of a post-Bar Exam character interview motivated BD to reach out.  He had to improve his English pronunciation.  He admitted even his son corrects him.

The Power of Two:  Reality and Illusion

For me, one question was “why not pursue more traditional learning routes?”  And the second, I know about psychotherapy, even being a “Psychohumorist” ™…but a “speech therapist”???  With a disappointing frown, BD explained that he had tried an ESL class that met sporadically.  (I quickly recalled being thankful for hiring a “hands on,” out-of-work computer consultant to get me started on my first desktop.)  And taking lessons from his more fluent in English Nepali-born wife…well they do enjoy practicing together, however, there’s a predictably thorny patch:  when the couple are talking about substantive content, like a mortgage payment or their son’s education, and his wife shifts into correcting his pronunciation or grammar, BD gets frustrated.  For him, the timing is wrong.  One can envision this devolving into, at best, a half full and half empty glass situation.  Supplementing couple practice with a less emotionally involved “outsider” makes sense.

Remember, the male ego can be a sensitive creature.  Alas, I’m thinking of a ditty written after another conflict with my ex; I was likely still licking some wounds:

Losing It…Resting It

You may think I’m at a loss
Not having you as a boss.
But when it’s just me
Not us or you…
Please, do not tell me what to do.

Even when you “know what’s best”
(Though never quite put to the test)
Let me flounder; wait...still better
A request:  Geez, Louise…Just let it rest!

Lingering Loyalty Limbo

Enough of my ditty-ing around…the lingering, the underlying question:  why had BD not seriously worked on his English during his almost seven years in the States?  And shortly into our initial session, his answer touched a personal chord:  BD was expecting to go home, to return to Nepal.  He rationalized that strengthening his English was not critical…but then his wife announced she wanted to stay permanently in the US.  (I imagine educational opportunities for their child also influenced the family’s decision.) 

BD’s response highlighted the state of immigrant limbo, an approach-avoidance conflict of the heart and mind that can last more years than expected.  Many discover (and not just immigrants), that when “Pursuing the American Dream,” the path of proverbial gold or, at least, land of opportunity, may be paved over with problematic stress – including language barrier, legal status, educational credential, student loan, or underemployment conglomerates, in addition to rocky loyalty limbo. 

Freedom, Family, or Folly:  Whose Dream Is It Anyway?

And when family and friends back “home” still believe in the “paved with gold” US standard, there’s even more pressure to succeed.  Paradoxically, being ten thousand miles away only intensifies the spotlight.  Perhaps there’s some guilt from feeling like you’re the one who “got away.”  Or, even more stressful, is being the explorer and “gold standard” flag bearer:  both individual and family status may be tied to how high up the social mountain (or low in the valley) you plant the family flag.   Clearly, having to live up to the expectations of “significant others” no matter the separation distance may tighten the stress knot.

Of course, with continuous learning and skill-building, as well as family, community, and/or government support, over time, it is possible to dig transitional tunnels in those paved over barriers.  (Our country is founded on such history and tenacity.)  Such focused coordination may generate “possibility portals.”  You have gained skills and savvy for exploration and discovery that:  1) allow one (or a group) to crawl under, climb through, or circumvent those concrete barriers, 2) build stress-resilience along with family/community cohesion muscles facilitating intra- and interpersonal head-heart connections, and 3) achieve new-found place, pride, and possibility.  To venture a Declaration of Immigrant Independence, most want life, liberty, and community, that is, the opportunity for oneself and one’s family to realize financial stability, emotional-spiritual and career-creative expression, healthy mind-body-social relations, along with viable and meaningful societal integration.

Jump In and Dance, Stress Doc…Just Don’t Jump to Conclusions

As for my willingness to jump in new professional waters as a speech coach…being self-employed, often not knowing when or where I’d be working; confident of my Emotional Intelligence/Communication skills, being currently underemployed myself, along with authoring the quote – Fireproof your life with variety!...  Well, “what the hell” has been a trademark over the course of a long and winding (from where is the next check coming?) professional road.

And speaking of growth opportunity, for me, working with BD on his pronunciation and some grammar, grappling with common idioms, etc., definitely added “variety as spice” to my life. (Btw, for those needing a reminder, I’m using idiom as “an expression that cannot be understood from the meanings of its separate words but that has a separate meaning of its own, as ride herd on for ‘supervise’”; Merriam-Webster Online.)

And while I have never been a speech tutor, I actually did take a Remedial Speech class in primary school to erase a lisping tendency.  I’m somewhat conscious of the dance of tongue, lips, and teeth when we speak. Also, his wife had a speech book with illustrations; reviewing helped me improve the proper positioning of those aforementioned “dance step” components.  In addition, my listening skills as a therapist certainly comes into play when assessing diction, accent, pace, and overall clarity.

Even my love of wordplay was useful.  When trying to say “special,” BD was pronouncing “cial” more like the second half of “pencil” or “specil.”  He was missing the “sh” sound when “cial” (or “tial,” think “spatial” or “palatial”) was the closing suffix.  I suddenly saw a playful pronunciation “pass in the impasse” for words like special, facial, glacial, etc.  When he sees “cial” think “CIA…Spies, secrets, keeping quiet…Shh!”   BD, an advocate in the field of international human rights, got it…and laughed knowingly.

Starting Over:  Sensitivity, Levity, and Honesty

Clearly, when a highly credentialed adult must “start over” …it’s often a daunting psychological challenge feeling like a raw beginner, a “stranger in a strange land.”  Language acquisition and verbal facility interface with such self-defining issues as identity, competence, social status, as well as educational-professional legitimacy and opportunity.  No surprise that wounded pride may come into play in such a dependent, vulnerable, and “fine line between humility and humiliation” learning situation.  Which is why our aforementioned “CIA” moment of levity is so helpful in an arduous educational process.  As I once penned:  People are less defensive and more open to a serious message gift-wrapped with humor.

Or they’re more willing to honestly share the same:  After a couple of sessions, BD acknowledged that ego or pride also delayed his asking for speech help.  As he said, a dominant cultural dictum:  Never expose any weakness to the larger (Nepali) social community!

I can relate.  As echoed in several !2-Step groups, the familiar dysfunctional family mantra:  Don’t talk, don’t trust, don’t feel!  Almost as American as, Don’t air your dirty laundry.

Closing Summary

This essay captures the evolution of my work to date with the Nepali-American Diaspora Community:  from helping to develop an informal mental health/mind-body wellness organization and being part of a planning, advocacy, and training team to engaging with various Nepali/refugee communities and cultures.  And now the emergence of a new role as speech coach with a Nepali attorney trying to carve out his own “American Dream” path.  My latest learning-coaching encounter stands on the shoulders of my year + immersion in cultural diversity.  (Actually, about dozen years earlier I had been a workshop leader at several Asian-American and Pacific Islander Federal Employee Conferences.  A chunk of this earlier experience and encounters, including initially meeting DK, are embedded – some clearly, some vaguely – in my consciousness.)  Which brings me to the original intent of this two-part essay:  while working with BD, I suddenly saw many similarities between immigration trials, tribulations, and travels as well as the mentally meandering, manic and melancholic, mood-and-mind-challenging paths of one struggling word artist.  Having laid down a cultural-conceptual foundation, Part II will examine the parallel crisis-laden – danger and opportunity-filled – worlds of “The Word Artist and the Immigrant:  From Creation of a Pathway to Pathway of Creation!”



Mark Gorkin, MSW, LICSW, "The Stress Doc" ™, a nationally acclaimed speaker, writer, and "Psychohumorist" ™, is a founding partner and Stress Resilience and Trauma Debriefing Consultant for the Nepali Diaspora Behavioral Health & Wellness Initiative.  A former Stress and Violence Prevention Consultant for the US Postal Service, he has led numerous Pre-Deployment Stress Resilience-Humor-Team Building Retreats for the US Army.  The Doc is the author of Practice Safe Stress, The Four Faces of Anger, and Preserving Human Touch in a High Tech World.  Mark’s award-winning, USA Today Online "HotSite" – www.stressdoc.com – was called a "workplace resource" by National Public Radio (NPR).  For more info, email:  stressdoc@aol.com.